How does TradePark work?

TradePark connects users who have parking spots with those who need them. Offer your spot to earn points, and use points to claim spots from others nearby.

Is TradePark free to use?

Yes, TradePark is free to download and use. You can earn points by offering your parking spot and use those points to claim spots from others.

How do I earn Park Points?

Earn Park Points by offering your parking spot to other users. When someone accepts your offer, you receive points that can be used to claim parking from others.

Can I withdraw my Park Points?

Yes, you can convert your Park Points to cash and withdraw to your preferred payout method including banks and e-wallets.

Privacy Policy - TradePark

Introduction

TradePark ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "User"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile and web application (the "Application").

This Privacy Policy is compliant with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines and its Implementing Rules and Regulations ("IRR"), as well as other applicable Philippine laws and regulations concerning data privacy and protection.

Effective Date: December 8, 2025

By accessing or using the Application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Application.

Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our Application, you may provide us with:

Account Information: Name, email address, profile photo, and password;
Profile Information: Display name and avatar preferences;
Communication Data: Information you provide when contacting us for support;
Payment Information: When e-wallet, debit, or credit card top-up and cashout features are implemented, we may collect payment details, e-wallet account information, and transaction records necessary to process these transactions.

1.2 Information Collected Automatically

When you use the Application, we automatically collect:

Location Data: Real-time GPS coordinates, altitude, and floor level to enable parking spot proximity features. This data is essential for the core functionality of the Application;
Device Information: Device type, operating system, unique device identifiers, and mobile network information;
Usage Data: Pages visited, features used, time spent on the Application, and interaction patterns;
Transaction Data: Records of parking spot trades, Park Points transactions, and trade history.

1.3 Information from Third Parties

If you choose to sign in using Google authentication, we may receive:

Your Google account email address;
Your name and profile picture as set in your Google account;
Other information you have made publicly available on your Google account.

How We Use Your Information

We use your personal information for the following purposes:

2.1 Provision of Services

To create and manage your user account;
To enable parking spot trading between Users;
To process and track Park Points transactions;
To process e-wallet cashouts and top-ups when these features are implemented;
To provide real-time location-based services;
To facilitate voice communication between trading parties;
To resolve disputes between Users.

2.2 Communication

To send you trade notifications and updates;
To respond to your inquiries and support requests;
To send important notices about changes to our Terms or policies.

2.3 Improvement and Analytics

To analyze usage patterns and improve the Application;
To develop new features and services;
To monitor and prevent fraudulent activities.

2.4 Legal Compliance

To comply with applicable laws and regulations;
To respond to legal requests and prevent harm;
To protect our rights and the rights of our Users.

Legal Basis for Processing

Under the Data Privacy Act of 2012, we process your personal information based on the following legal grounds:

Consent: You have given your consent to the processing of your personal information for one or more specific purposes;
Contractual Necessity: Processing is necessary for the performance of our contract with you (i.e., providing the Application services);
Legitimate Interest: Processing is necessary for our legitimate interests, such as improving our services and preventing fraud, provided such interests are not overridden by your fundamental rights;
Legal Obligation: Processing is necessary for compliance with legal obligations under Philippine law.

Data Sharing and Disclosure

4.1 Sharing with Other Users

During parking spot trades, certain information may be visible to other Users:

Your display name or avatar (based on your privacy settings);
Your approximate location (for proximity features);
Your parking floor level;
Trade status and history with specific Users.

4.2 Service Providers

We may share your information with third-party service providers who assist us in:

Hosting and maintaining the Application (Firebase/Google Cloud);
Providing authentication services (Google, Firebase Auth);
Enabling voice communication features (Agora);
Analytics and performance monitoring (Vercel Analytics);
Payment processing (e-wallet providers, payment gateways) when cashout and top-up features are implemented.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal process (court orders, subpoenas);
Requests from law enforcement agencies;
National Privacy Commission investigations;
Protection of our rights or the safety of Users.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for up to 5 years after account deletion for legal compliance;
Transaction Data: Retained for 7 years for accounting and legal purposes;
Location Data: Real-time location data is not stored permanently; only necessary data for active trades is temporarily retained;
Communication Records: Retained for 2 years for dispute resolution purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption of data in transit using TLS/SSL;
Encryption of sensitive data at rest;
Secure authentication mechanisms;
Regular security assessments and updates;
Access controls limiting employee access to personal data;
Incident response procedures for data breaches.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights Under the Data Privacy Act

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

Right to Be Informed: You have the right to be informed whether your personal data is being or has been processed;
Right to Access: You have the right to reasonable access to your personal data;
Right to Object: You have the right to object to the processing of your personal data, including for direct marketing;
Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data;
Right to Rectification: You have the right to dispute the inaccuracy of your personal data and have it corrected;
Right to Data Portability: You have the right to obtain your personal data in an electronic or structured format;
Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

The Application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will update the "Last Updated" date at the top of this page;
For material changes, we will provide notice through the Application or via email;
We encourage you to review this Privacy Policy periodically.

Your continued use of the Application after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or have concerns about our data practices, please contact us:

Email: tradepark.app@gmail.com
Data Protection Officer: tradepark.app@gmail.com
Address: Laguna, Philippines

You may also file a complaint with the National Privacy Commission:

Website: https://www.privacy.gov.ph
Email: complaints@privacy.gov.ph

BY USING TRADEPARK, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.